Support
How can we help?
Support for Beamoco, product discovery, and Essentials orders.
Whether you need help understanding compatibility, have a question about an affiliate link, or need support for a Beamoco Essentials order, we’re here to help.
Email: support@beamoco.co.uk
What we can help with
Essentials Orders
Questions about items sold directly by Beamoco, including order updates and general support.
Compatibility Help
Guidance on ecosystems like Apple Home, Alexa, Google Home, Hue, Matter, and SmartThings.
Affiliate Link Questions
Help understanding third-party retailer links and how Beamoco affiliate links work.
General Website Support
Report broken links, missing products, inaccurate information, or usability issues.
Frequently Asked Questions
How do I know if a product works with my setup?
Check the supported ecosystems on the product page. If you are unsure, contact us before buying.
Do you sell all products directly?
No. Some products are linked to third-party retailers through affiliate links, while Essentials may be sold directly by Beamoco.
Who handles delivery for affiliate products?
Affiliate products are purchased directly from the third-party retailer, so delivery, returns, and support are handled by them.
Can you guarantee compatibility?
We aim to make compatibility clearer, but final verification is always recommended before purchase.
How do I contact Beamoco?
Give us a call: (+44)20 8059 5535.
You can email us at: support@beamoco.co.uk.
Useful Links
You can also review our policies and disclosures below.